Policies & Quality Assurance

We are committed to maintaining the highest standards of integrity and transparency. All our operations follow international best practices and, where applicable, the regulatory standards set by Ofqual.

Quality Assurance Policy

Ensuring consistent high standards across all our qualifications and assessments.

Malpractice & Maladministration Policy

Procedures to prevent and address any issues that may compromise assessment integrity.

Appeals Policy

Clear process for challenging assessment decisions and outcomes.

Data Protection & GDPR

Protecting the privacy and security of all personal information in our care.

Centre Recognition Policy

Criteria and process for institutions to become approved GCAB centers.

Complaints & Feedback Policy

Welcoming and addressing feedback to continuously improve our services.